PRIVACY POLICY
At Hike Kilimanjaro Ltd., we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
By using our website or booking with us, you agree to this policy.
Information We Collect
We may collect the following information:
- Personal details: Name, email address, phone number, nationality, and travel information
- Booking information: Trip details and preferences
- Payment information: Processed securely via third-party providers (we do not store card details)
- Technical data: IP address, browser type, and website usage
How We Use Your Information
We use your information to:
- Process bookings and deliver our services
- Communicate with you (confirmations, updates, support)
- Improve our website and customer experience
- Send marketing emails (only with your consent)
Sharing Your Information
We do not sell your personal data.
We may share your information only when necessary with:
- Accommodation providers, park authorities, and transport services
- Payment processors and trusted service providers
All partners are required to handle your data securely.
Cookies
We use cookies to improve your browsing experience and understand website usage.
You can manage or disable cookies through your browser settings.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure.
Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
Contact Us
If you have any questions about this policy or your data, please contact us directly.
Speak to an Expert
Need assistance with your booking? Our friendly Tanzania-based expert team is here to help. Feel free to reach out with any travel-related questions or concerns.
Maxon
- WhatsApp +255 692 406 444
